How AI is Revolutionizing Customer Support for Small Businesses Artificial intelligence is no longer a luxury reserved for big corporations. In 2025, small businesses are leveraging AI-powered customer support tools to cut costs, improve efficiency, and enhance customer satisfaction. AI chatbots are now capable of handling routine inquiries 24/7, reducing the need for large customer […]
Small and Medium-sized Enterprises (SMEs) are the backbone of Nigeria’s economy, contributing significantly to job creation and economic growth. However, many of these businesses face challenges such as high infrastructure costs, limited access to advanced technology, and difficulty scaling operations. This is where cloud computing comes in as a true game-changer. 1. Cost-Effective IT Infrastructure […]